Exploitation & Trade Downtime

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Exploitation & Trade Downtime

Postby Benathorn » Fri Aug 08, 2014 7:07 pm

Hello everyone, I wanted to inform you all that some of you who have recently traded Illusion Ancients will be having your trades reversed. This is due to some users who thought that they could get away with abusing a glitch in our anniversary event and producing hundreds of ancients to trade away for selfish personal gain.

I can not begin to express how disappointed I am in these individuals and how much this both hurts us and our users who do try to play fair. Though we have taken proper measures to punish these accounts and delete these excess ancients, I'm afraid many of you may find that some of these ancients are now gone from your homesteads as well. This is to protect the rarity of this pet. All pets and/or baubles which you traded for these exploited ancients should be returned to you soon.

Out of all of those users who came upon this exploit, only one of them came forward to inform us of this glitch. This was probably the saddest part of all since we rely on our user base to tell us immediately if they find anything wrong, and because some of these users have been devout players who should have known better. The staff works hard to make sure we can prepare events like this for everyone to enjoy and we hate to see how much this could have potentially hurt our fair playing users and the economy of this site. So if anyone ever runs across a crippling glitch like this, please be sure to inform myself or one of the other admins as soon as possible so we do not have to go through all the trouble of reversing trades and deleting extra ancients which consumes time that we should be spending elsewhere on the site. We don't currently have a "reverse trade" button, so it all has to be done manually.

Now, I want to personally apologize to all of you for having to disable our trading system today in order to stop these people from sending out any more exploited ancients. I'm so sorry that this happened and that so many trades are having to be reversed due to a few selfish user's actions. Rest assured we are going through now and returning all pets and baubles traded to these people to the users who got an exploited ancient. The glitch has been fixed, and all effected trades are being reversed. Once more, I'm very sorry for all the trouble this may have caused you. The staff will do all it can to make sure this is cleaned up and avoided in the future.
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Re: Exploitation & Trade Downtime

Postby Startedraining » Fri Aug 08, 2014 7:13 pm

I never even knew there was a glitch
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Re: Exploitation & Trade Downtime

Postby interestingword » Fri Aug 08, 2014 7:20 pm

Had I known of this, I would have gone straight to you or another admin, I'm so sorry this happened! And to be honest, I can't believe this happened, I never expected people of Eldemore to exploit a glitch like this. *sighs*
Hopefully the repairs won't take too long! *sends in dire wolves to help despite knowing they won't be of much help with this very serious problem that I shouldn't be making jokes about*
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Re: Exploitation & Trade Downtime

Postby Scar » Fri Aug 08, 2014 7:23 pm

I didn't even know there was an exploited glitch at play here, but its really disheartening to hear. =(
Especially hearing that out of the many that knew, only one informed y'all of this.
That is very sad and disappointing.
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Re: Exploitation & Trade Downtime

Postby Donut » Fri Aug 08, 2014 7:59 pm

So that is why someone offered me them... I had been wondering. Thanks for catching this so quickly and shame on those who exploited it.
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Re: Exploitation & Trade Downtime

Postby Novadragon » Fri Aug 08, 2014 8:21 pm

This is sad to hear about :/ thank you for the update and hope this deters people from doing something like this again in the future.
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Re: Exploitation & Trade Downtime

Postby Distortionist » Fri Aug 08, 2014 8:45 pm

How very disappointing. Thank you for taking action so quickly.
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Re: Exploitation & Trade Downtime

Postby Silverhart » Fri Aug 08, 2014 8:47 pm

I'm so sorry this happened at all, especially for you admins; having to do all this work because of some users' thoughtless and selfish actions. It's really disheartening to see, but I feel the community at large is wonderful and you have our support. It's just a shame that we had some bad apples, and that they've cause such a problem. :(

I'm happy you guys caught it, and are fixing it. Thank you for everything you do for the community!
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Re: Exploitation & Trade Downtime

Postby SkieNight » Fri Aug 08, 2014 9:45 pm

This is very sad and rather disappointing. I'm very sorry for the admins of this site for having to go through and spend their day trying to reverse something that could have been stopped ahead of time. I'm happy it was caught soon though and thank you all so much for fixing it as soon as you could and taking time out of your day to do this. Really though, thank you and I'm so sorry something like this had to happen.
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Re: Exploitation & Trade Downtime

Postby KisaWolfz » Fri Aug 08, 2014 9:45 pm

Wow. That is very disappointing news.
Truly a shame.

I hope everything is worked out, and you guys get everything taken care of.
How disheartening.
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